Developing a scalable approach to institution-wide financial capability scheme.
With Danielle Coe, Head of Student Finance.
The University of Hertfordshire has taken the challenge of increasing the financial capability of its students. By making an effort to ensure students are better educated about spending habits the university aims to prepare them to thrive in the real world and achieve a decline in the hardship fund applications.
With a small team and a scarce budget as limiting factors, they were looking for a solution that would allow the team to not only distribute funds to those in need but also make significant impact across the entire institution.
• Reduce hardship fund applications
• Educate students about better spending habits
• Take pressure of over-stretched staff
The University of Hertfordshire invested in Blackbullion to amplify the team’s efforts to proactively reach out to a wider segment of students. The aim being to help students in avoiding preventable financial problems in the future.
For the University of Hertfordshire, Blackbullion has become a central part of the student support operation. The platform has been integrated within Open Days, hardship funds, budgeting workshops, and used to raise awareness of financial skills.. Due to this approach the university has seen a decline in the number of people applying for hardship funds.
In addition, The University of Hertfordshire is regularly involved in quantitative research to understand student needs and challenges when it comes to financial management. They believe in employing the principle of ‘Give a (wo)man a fish […], show him how to catch fish, and you feed him for a lifetime.’ philosophy. The combined efforts of the team, and integration of Blackbullion demonstrates that a scalable impact can be achieved with the right structure and tools.
Overview of Client
Hertfordshire, United Kingdom
6 (plus interns)
Student Funding and Financial Support Team
• Deal with Student Loans company end-to-end
• Hardship Fund
• US/Canadian Loans
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