Cross-departmental collaboration aiming to improve student success
With Callum Dixon, Student Funding Manager
Establishing cross-departmental collaboration
Working with other student support departments and faculties can be challenging. Most of them have very different structures, core services and different methods of engaging, intervening, and interacting with students.
Promotion of additional services provided by the university can be difficult, and collaboration is limited. In addition academic staff finds challenges in incorporating extracurricular paths into the established curriculum.
• Engage more broadly with faculties and other departments.
• Raise awareness of financial skills amongst students.
Incorporate Blackbullion into Open Days
Sheffield Hallam is leveraging the natural collaboration of the student services, recruitment, and admission department around Open Days. They are moving towards using Blackbullion to help prospective students and parents understand the university funding structure, and the skills they will need to thrive at university.
Blackbullion has given Sheffield Hallam a distinct starting point at Open Days. Prospective students and parents are introduced to Blackbullion and provided with a promo code to access specific modules designed to answer questions around: funding, living costs, debt, bursaries and the availability of additional support.
This has resulted in Sheffield Hallam being more proactive in their mission to attract new talent, especially for widening participation backgrounds. In addition data is being shared across departments, to help reach the metrics.
Introduce integrated workshops
Following on from the successful open days collaboration, the team at Sheffield Hallam are in the process of working directly with different faculties to improve their students financial capability.
Sheffield Hallam’s student support services are integrating Blackbullion into specific faculty workshops to engage students with developing skills outside of their course and encouraging students to self-develop via Blackbullion.
Early success has been seen within multiple courses, including Fashion Design, Social Work and BioChemistry and the university is looking to replicate this success across all faculties.
Overview of Client
Sheffield, United Kingdom
via access agreement
Student Support Departament
• Hardship Fund
• Mental health support
• One-to-one support
Related case studies
York St John University
Impact of Hardship Fund Integration with Blackbullion
University of Hertfordshire
Developing a scalable approach to institution-wide nancial capability scheme.